The Art of Conflict Management

Learn how to manage conflict within a team.
Learning how to manage conflcit intentioanlly is something every leader needs to do. There will be times when conflict will happen it is inevitable. How you deal with it when it does makes a difference to how your team feel working for you. This is helpful for managing confrontationla guests as well as team members.

Course Curriculum

Included in this course;
Three Video's with audio and text
Downloadable workbook
A conflict management style assesement to determine your dominant style
A conflict management conversation formula that works every time
Scripts to manage team conflict
Life time access to this course
Access to the Hospitalityu community page

Course Pricing

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